Our Story

Built for TikTok & Whatnot Live Sellers

ModXLive started with one clear goal: keep your streams clean, compliant, and conversion-focused—while you stay on camera and sell.

Designed for fast-moving live sales

While you’re live, our moderators handle spam, trolls, repeated questions, and community management—so your stream stays focused and professional.

Live stream moderation dashboard preview

Real-time chat control

Instant actions during your stream: delete spam, block bad actors, pin key messages, and keep the chat helpful for buyers.

Real-time moderation controls

Brand safety & platform compliance

We enforce your rules and help reduce risk by handling harassment, prohibited language, and disruptive behavior—especially during peak traffic.

Safety and compliance moderation

Custom moderation playbooks

Every seller is different. We build your moderation rules: banned keywords, response templates, escalation steps, and “how to handle” scenarios for your niche.

ModerationPlaybook.md
ResponseTemplates.md
# Stream Rules
- Remove price trolling & spam instantly
- Answer FAQs (shipping, bundle deals, sizes)
- Escalate threats / harassment to seller
- Keep chat buyer-friendly and on-topic
# Quick Replies
“Shipping updates are in the pinned message ✅”
“Bundle deals available—ask in chat!”
“Please keep chat respectful 🤝”
Our Journey

How It All Started

2022

Founded in San Francisco, we assembled our core team, established operations, secured partnerships, and began supporting emerging live-streaming creators worldwide.

2023

Reached one hundred active moderators, implemented quality standards, improved tooling, and strengthened community relationships across multiple platforms.

2024

Expanded to TikTok platform, integrated AI workflows, optimized moderation efficiency, enhanced safety outcomes, and delivered impact for creators and brands.

2025

Achieved ten thousand streams moderated, launched enterprise solutions, scaled global operations, improved analytics, and built partnerships with platforms and agencies.

Our Mission

At ModXLive, our mission is simple: help live sellers and creators run safer, cleaner, and more profitable streams by handling moderation—so they can focus on selling and engaging.

Live platforms like TikTok and Whatnotmove fast. Spam, hate comments, price trolls, and rule violations can derail a stream in seconds. That’s where we step in.

Our trained human moderators work in real time to manage chat, remove spam, answer repetitive questions, block bad actors, and keep conversations flowing smoothly—without disrupting the energy of your live show.

From individual sellers to high-volume live commerce brands, ModXLive is trusted to protect communities, boost conversion, and keep streams compliant with platform rules.

Global
Moderators Across Time Zones
Dedicated
Platform-Trained Moderators
Live
Real-Time Chat Moderation
Seconds
Average Response Time

Our Values

The principles that guide everything we do at ModStream.

Safety First

We prioritize creating safe spaces for creators and their communities above all else.

Excellence

We strive for excellence in every moderation session, no matter how big or small.

Community

We believe in the power of positive communities to change lives and build connections.

Inclusion

We celebrate diversity and work to make live streaming accessible to everyone.

Join the ModStream Family

Whether you're a creator looking for moderation or a moderator looking to join our team, we'd love to hear from you.